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The UX Toolkit

The User Experience Toolkit contains 20 guided templates to research your target customer, understand their behaviors and map out the customer experience.

Print ready, PNG, PDF and Sketch source files.

Included in the toolkit:

  • Affinity Diagram
  • Brainstorm & Cluster
  • Card Sorting
  • Customer Journey Map
  • Ethnographic Framework
  • Hypothesis Statement
  • Job Statement
  • Job Stories
  • Personas
  • Scenario Map
  • Storyboarding
  • User Stories
  • User Story Map
  • Venn Diagram
  • Visual Story Map

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How do I contact support?

If you need help with the product, please contact the shop owner by visiting their shop profile and sending them a message. For anything else (licensing, billing, etc), please visit our Help Center.

How can I unzip product files?

PC: To extract a single file or folder, double-click the compressed folder to open it. Then, drag the file or folder from the compressed folder to a new location. To extract the entire contents of the compressed folder, right-click the folder, click Extract All, and then follow the instructions.

Mac: Double click the .zip file, then search for the product folder or product file.

If you continue to have trouble, check out this help file for more tips.