Four children in front of a red school house. Each child is holding a different portable computer device including a portable game, book reader, mobile phone, and tablet computer.
- How do I contact support?
If you need help with the product, please contact the shop owner by visiting their shop profile and sending them a message. For anything else (licensing, billing, etc), please visit our Help Center.
- How can I unzip product files?
PC: To extract a single file or folder, double-click the compressed folder to open it. Then, drag the file or folder from the compressed folder to a new location. To extract the entire contents of the compressed folder, right-click the folder, click Extract All, and then follow the instructions.
Mac: Double click the .zip file, then search for the product folder or product file.
If you continue to have trouble, check out this help file for more tips.
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